Platform · Decide
Before an agent’s action executes, GREENLIGHT works out what it is really trying to do and decides — deterministically, with the reasons and the deciding policy attached. The same inputs always produce the same decision.
Part of GREENLIGHT
Why it matters
An agent’s request can be ambiguous, manipulated or simply new. A decision layer has to understand what is being asked, apply the rules the same way every time, and refuse to guess when nothing matches. Decide is where every consequential action gets its answer.
Questions it answers
Where it sits
Every consequential action moves through the same loop. Evidence from each decision informs the next policy.
How it works
01
Every request is turned into one consistent description: action, target, amount and on whose behalf.
02
Signs of manipulation or unusual behaviour are flagged before any rule runs.
03
Policies are evaluated deterministically, so the same request always gets the same answer.
04
Allow, require human approval, escalate or block, with the reasons and the deciding rule.
What’s included
Decide · 01
Each proposed action is described consistently — what it does, to which system, for how much and on whose behalf — and scanned for risk signals before any rule runs.
Decide · 02
Every action receives one of four outcomes: allow, require human approval, escalate or block — with the reasons, the deciding policy and how well the action was covered.
Decide · 03
Reads are observed rather than blocked by default, and screened for bulk extraction, sensitive data and outbound movement.
Decide · 04
Start in shadow — Crelis records what it would decide and blocks nothing — then move to advisory and enforce when the evidence supports it.
In practice
A disputes agent proposes reversing a decision made last month. No rule covers reversals, so instead of letting it through, GREENLIGHT escalates it to a person and records why.
Illustrative scenario.
Use case
Disputes & chargebacks
Who uses it
The same request gets the same outcome, whichever agent asks.
Anything the rules do not recognise goes to a person.
Shadow mode lets you see every decision before anything is blocked.
See it working
We connect one agent workflow in shadow mode and walk you through every decision GREENLIGHT would make, so you can judge it on your own traffic.
